- About us
- Our core topics
- Join us
- Contact us
Many Big Micro Finance Institutions used to hire external Consultants to come and internally train their staff members in specific areas deemed important by the Institutions. However, such short-term missions of consultants normally left behind short-lived results in the Micro finance Institutions as Consultants would go back with their skills and experiences. Another way Micro Institutions used to develop capacities of their staffs was sponsoring some of them to attend some external trainings to acquire certain skills. Unfortunately, many of them would leave their organizations after the training thus acquired skills did not benefit much other team members or the institutions itself.
It’s against this background that Association of Micro Finance Institutions in Rwanda (AMIR) and Savings Banks Foundation for International Cooperation (SBFIC) introduced a new Capacity development intervention in 2016 known as “Coaching for the Big MFIs” as a way of making sure that technical skills grow and maintained in the Institutions. Through this intervention, experienced and skilled staff members are trained in Coaching methodology to support fellow team members improve individual performance through professional Conversations known as Coaching sessions.
Coaching Implementation in Rwanda is being carried out by the Human Resource and Branch Managers of the Big MFI’s who are responsible for coaching all the staff members under their supervision on the quarterly basis. SBFIC hired external consultant Coach to conduct the training of Coaches. These included the selected HR and Branch Managers from the big MFI’s, who are trained in coaching approaches and methodology. After the training, the Managers came up with Annual Coaching Action plans which are combined into Institutional Action plan and later shared with AMIR and SBFIC. The trained staff (Coaches) are further supported with developed Coaching Video’s to make sure they master this methodology. During Implementation, Coaching refresher workshops are organized to allow coaches share their experiences. At the end, Coaching helps staff members to overcome challenges they encounter at their workplace and to improve their performance.